What information do we collect?
We collect information from you when you optionally register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. This information is NEVER EVER shared or sold by MONSTAAR MEDIA LLC other than to Shopify, who we use to process orders.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.
You DO NOT have to register to place an order.
We will collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes and is NEVER EVER shared or sold to anyone other than to Shopify, who we use to process orders.
We use Shopify to process transactions. Please review their privacy/data policy pages here:
Shopify data processing addendum
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
1) To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
2) To allow us to better serve you in responding to your customer service requests.
3) To quickly process your transactions.
4) To administer a contest, promotion, survey or other site feature.
5) If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. We do not regularly send out emails.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Personal information (name, address, email, phone) that you provide is stored behind secured networks and is only accessible by the owner of MONSTAAR MEDIA LLC, authorized Shopify employees and no one else.
When you browse the site, place orders or access your personal information on MONSTAAR.BIZ, you are using a secure server. All sensitive/credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted onto Shopify.com databases and is only available to authorized individuals of THOSE COMPANIES.
No credit card information other than the customer's name, email, phone and address is ever seen by MONSTAAR MEDIA LLC.
MONSTAAR MEDIA LLC never sees or has access to your credit card number.
Do we use "cookies"?
MONSTAAR MEDIA LLC does NOT keep/store personal customer information other than name, address, email address and phone. That information is stored on secure Shopify servers, is accessible by one person only at MONSTAAR MEDIA LLC and is used solely for customer service, tax, email and record keeping.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to some features that make your site experience more efficient and some of our services may not function properly.
Do we disclose the information we collect to outside parties?
MONSTAAR MEDIA LLC does NOT sell your information to anyone. Period.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below and ONLY as a matter of necessity. The term "outside parties" does not include MONSTAAR MEDIA LLC. It also does not include website hosting partners and other parties who we rely upon to operate our website, operate our merchant account (Shopify), conduct our business, or service you, so long as those parties agree to keep this information confidential.
We may release your information when we believe the release is appropriate to comply with the law or to protect our rights, property and safety or our user's rights, property or safety.
Changes to our policy
This policy was last modified on 26 May 2018.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
We use Shopify to process transactions and they may have different polices:
Shopify data processing addendum
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.