FAQ

Has my order shipped?
Login to your account to check your orders status.


What are my payment choices?
We accept Mastercard, Visa, Discover, JCB, American Express and Diners Club (yes, Diners Club).
We also accept Paypal, Apple Pay and Amazon Payments.

How much is my shipping?
Shipping is calculated via USPS and is dependent upon weight and your location.
Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.


When will my order ship?
Orders usually ship within 1 business day of being placed.
Downloads are available immediately.


My order never arrived.
Please contact us for assistance.


What is the return policy?
Please see our Return Policy page for complete details regarding our return policy.


An item is missing from my shipment.
Please contact us for assistance.


I received the wrong product.
If you have received the wrong product, please contact us within 72 hours of receiving the product.


When will my order ship?
Please see each individual item page for more information on the availability of each item. Generally, orders ship within 1 business day from when the order was placed.
You will receive a shipment confirmation when your order has shipped within 24-48 hours of shipment.

 
If you have any other questions please contact us.